Frequently asked questions

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OTARO is a Minnesota based electric mobility company offering electric bikes, dirt bikes, scooters, conversion kits/services, accessories, parts, and rider-focused products designed for performance, reliability, and everyday use.


OTARO combines performance-focused products with U.S.-based support, a 2-year warranty, and a growing community of riders. We're committed to making electric mobility more accessible, reliable, and enjoyable.

Yes. OTARO products are backed by a 2-year limited warranty with service based in St. Paul, Minnesota. We're here to give riders added confidence and peace of mind.

Absolutely. Our team is based in the United States and is available to assist with product questions, troubleshooting, parts, and warranty support.


Range varies by product, rider weight, terrain, weather conditions, and riding style. Visit individual product pages for detailed range estimates.

Most of our vehicles average a 2-3 hour charge time. OTARO products can be charged using a standard household outlet, with charging times varying by battery size and charger type.


Yes. We offer replacement batteries, chargers, parts, and accessories to help keep your ride performing at its best.

OTARO offers at home test rides and open demo days at select events. You can find more on our Test Ride page and Events Schedule.